Privacy Policy

Effective Date: 11/24/2024

Introduction

WEXO PRO LLC (“we,” “us,” or “our”), operating as WEXO and wexo.pro (“the website” or “our website”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

  • - Identifiers: Name, address, email, and phone number.

  • - Account Information: Username, password, and payment information.

  • - Commercial Information: Records of services purchased or considered.

  • - Internet Activity: Browsing history, interactions with our website.

  • - Location Data: Information collected from installed devices for security purposes.

  • - Inferences: Preferences and characteristics derived from other data.

2. How We Use Your Information

We use personal information to:

  • - Provide, maintain, and improve our security and smart home services.

  • - Process payments and fulfill service orders.

  • - Offer customer support and communicate service updates.

  • - Conduct marketing, promotions, and surveys (with opt-out options).

  • - Comply with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We may share your information with:

  • - Service Providers: Third-party companies for payment processing, installation, and cloud services.

  • - Affiliates: Partner companies for joint marketing or service purposes.

  • - Legal Authorities: When required to comply with legal obligations.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze site usage. These technologies help personalize your experience and provide targeted marketing. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption and restricted access to sensitive data.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Personal data may be retained for 1-2 years after service termination.

7. Your Rights

You have the right to:

  • - Access, correct, or delete your personal data.

  • - Opt-out of marketing communications at any time.

If you wish to exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information about a child under 13, please contact us immediately.

9. International Data Transfers

If you access our services from outside the United States, please note that your information may be transferred, stored, and processed in the United States, where our servers are located. We use appropriate safeguards to ensure your data is protected during these transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications. Your continued use of our services constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

12. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:

Email: hello@wexo.pro